Sensorsoft Remote Watchman Enterprise (RWME)

Click here to go back to the Products page.

RWME Information

Remote Watchman Enterprise (RWME) 2020 is a web-based product that can monitor hundreds or thousands of sensors, TCP servers and cameras in one Windows application. Using your web browser, RWME can keep you in touch with your whole enterprise by displaying live, past and performance data in a variety of formats. It operates as a Windows Service (in the background) watching your critical assets and most importantly - alerting your staff when environmental conditions become unacceptable.

See a live installation, performing environmental and network monitoring.
Sorry - This demo is currently DOWN, waiting for server replacement part.

The RWME software can access environmental sensors on any TCP network (LAN,WAN) and those connected to PC's, workstations, device/terminal servers or network appliances like Sensorsoft Alert. The Sensorsoft Graphing Tool (SGT) has been integrated into RWME for a complete solution. SGT can profile and graph data with as little as two mouse clicks.

General Features

Runs as a Windows Service (it works even when you're not logged-in)
Monitor sensors, TCP servers and network cameras
View and manage your data and alerts using a web browser
Simple, centralized management of all resources over TCP/IP connections
Customized alert messages can be sent to cell phones, pagers and e-mail addresses
SMS alerts can be sent to multiple devices/providers using TAP or cellular protocols
Alerts can also launch command lines, control relay contacts and shutdown servers
Multiple user-defined alert thresholds and events (warning, critical, boolean and return to normal)
Powerful, integrated multi-client web server
RWME's optimal design and low overhead, means you can use it on an existing Windows machine
Plug and go support for all Sensorsoft devices
E-mail alerts are sent using the SMTP protocol with authentication
Unlimited number of E-mail addresses are supported for alerting
Using a cellular or dial-up modem, SMS alerts can be issued when your IP network is down
Log and data files can be of unlimited size, unlike appliance based solutions
Graph data files with two mouse clicks using built-in Sensorsoft Graphing Tool
Monitor List can be customized for viewing preferences
XML output allows sharing of live data with other applications
Organize monitored items by location or function
Supports real-time sensors for monitoring doors, motion, push-buttons, dry-contact and voltage inputs
Delayed alerting prevents nuisance alerts caused by intermittent or transient outages/behavior
Two SMTP servers can be destinated for mission-critical redundancy

Security Features

Administrator activity logging
IP blocking/trusting to prevent unauthorized access
Password protected login
Two levels of access permissions - Administrator or Read-only user
User defined web server port

System Requirements

OS: Microsoft Windows 2000, XP, Vista, 7, 10 and 11 or Windows Server 2000, 2003, 2008, 2012², 2016². When the number of monitored items is at or greater than 10 we recommended a Windows Server OS.
CPU: Intel Pentium II 300 MHz processor or greater
Machine Form Factor: Desktop, tower or rack mount that is designed to run continuously (24/7). Do not use a mobile computer such as a laptop or notebook.
RAM: 256 Mb (more is required as number of monitored items increases)
Hard Disk Space: 10 Mb minimum for product installables. Recommend 1 Gb free space for log and swap files. Installation program will take at least 25 Mb of free space.
CD-ROM drive
Modem: required if SMS is used. Support cellular modems, U.S. Robotics, Practical Perpherals, Hayes and Hayes compatible dial-up modems
TCP/IP LAN or Internet connection is required
TCP/IP Services must be installed
SMTP compliant mail server, if email alerts are required
Web Browser: Microsoft Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome, Apple Safari and Opera are supported⁴
Click here for the Sensorsoft Graphing Tool's system requirements

Technical Support

One year installation/setup support included with license purchase. Maximum number of support incidents depends on item/node license level. See Notes³ below
Pay as you go - on a per support incident basis
Optional two year maintenance agreement (RWME-SP) with upgrades, maintenance releases and support incidents